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FAQ

 
1.What's the quality of OPPEIN kitchen cabinets like?
 
We apply advanced manufacturing management system, including OPPEIN design and order processing software and ERP system, to assure product quality and competitive cost. Hundreds of structures and finishes and thousands of cabinet combinations are dealt with accurately everyday in the factory, in order to meet unique requirement of each different customer on time. OPPEIN cabinets are better quality than most others in their price range. One good way to check the quality is to go to OPPEIN and look carefully at the demonstration kitchens in the showroom. Not only can you check the actual materials used, but you can see how they hold up to abuse from the thousands of visitors who go through opening and closing the drawers, banging the doors, swinging on them and otherwise treating them far worse than you would your kitchen at home!
 
 
 
2.What about the price level of your products? For high, medium or low level market?
 
OPPEIN provides the broadest material options and the most obvious price ranges in China, enabling you to satisfy different types of consumers easily. We can suggest you the suitable materials as per your need to control the price. Our products can satisfy different level market.
 
 
 
3.What is the advantage of OPPEIN's hardware?
 
OPPEIN has established strategic co-operations with international well known hardware suppliers, such as Blum® of Austria (Different from other manufacturers in China with Blum® Chinese manufacturer, we are all imported Blum® hardware directly from Austria), RENOLET® and HETTICH® of Germany. High quality hardware helps to build your ideal kitchen.
 
 
 
4.Why there's a gap line at the front bottom of the countertop and what's the function?
 
This small gap is about 2mm deep; it works as the water drop line to protect the cabinets from water so as to increase the kitchen cabinet life span in the long run.
 
 
 
5.How about the after service of OPPEIN product?
 
Generally, customer often demands the QC to check our goods when we are going to ship. In case of the customer receives shipment and finds some quality problem, we will accept a claim if it is our responsibility.
 
If you are dissatisfied with the service you have received, in the first instance contact the person who dealt with your initial requirements as they are best placed to put matters right as quickly as possible. If then you remain dissatisfied with the response, you may wish to make a formal complaint by e-mail to: feedback@oppein.com
 
If you make a formal complaint, please provide all relevant information to help us deal with the issue as quickly as possible. We will send you an acknowledgement of your complaint within five working days and will endeavor to provide a full response as soon as possible.
 
 
 
6.How to build kitchen cabinet plans from OPPEIN of China?
 
Email to Start (E-mail Address: marketing@oppein.com) and 5 Steps to Success E-mail to establish communication Our experiences sales representative will guide you through the entire international trading process. 5 Steps to Get Your Dream Kitchen Step 1.Browse through www.oppeinhome.com , find out the kitchen you are dreaming about; Step 2.Measure your kitchen spaces you will enjoy, send the layout to us; Step 3.We offer free design for your dream kitchen that you love; Step 4.We makes the best kitchen at the best price you can easily afford; Step 5.We ship the perfect kitchen to you, we take care of all the shipping documents you don't like.
 
 
 
7.What kinds of materials does OPPEIN kitchen use for doors?
 
For the carcass, there are a wide range of door materials for your options such as solid wood, wood veneer, metal foil, lacquer, PVC, acrylic, laminated, melamine. You can choose whatever you like to make your dream kitchen.